Good Infrastructure Helps You Avoid Real Disasters

If the infrastructure is sound, you’ll manage to catch many problems before they become real disasters. For example, across the street from my house in the Santa Cruz Mountains in Northern California:

In this case, it was phone lines holding a 40 foot tree off the ground, keeping it from blocking road access. In your case, it might be having a process in place for dealing with dissatisfied customers or suppliers who go out of business overnight.